FAQ
Orders, shipping & Returns
Q: Can I amend or cancel my order once my order has been placed?
A: Once an order has been placed, we are sadly unable to make any changes.
Q: Can I return my order?
A: Yes, we accept unopened goods within 14 days of receiving your order. Please email
[email protected] with a reason for your return so that we can provide you with further instructions on returns and refunds.
Q: My order hasn’t arrived. What should I do?
A: If your order has not arrived within the estimated delivery time, please email [email protected] for assistance.
Q: What payment methods do you accept?
A: We accept most major credit and debit cards.
Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing for bulk orders, please contact our sales team on [email protected] for more information on our wholesale program.
Our Products
Q: Can I take this with prescribed medication?
A: It depends on the medication; we suggest that you consult with your healthcare provider
before taking this supplement with any prescribed medicine.
Q: Can I take this product with any other supplements?
A: Yes, you can incorporate with other supplements in your daily routine, however we
recommend moderation and consulting with your healthcare provider.
Q: What does the Supplement taste like?
A: Tastes light, refreshing and fruity.
Q: What’s the best way to mix the supplement?
A: We recommend mixing the supplement with just water in a shaker.
Q: Can I take this in a hot drink?
A: We recommend mixing this with cold water only.
Q: Are your products vegan?
A: Yes, our products are vegan.
Q: Is the supplement safe to use while pregnant or breastfeeding?
A: We don’t recommend that you take this product while pregnant or breastfeeding.
Q: What’s the minimum age to take from product?
A: For anyone under the age of 18, consult your healthcare provider.
Q: What’s the best way to use the manual?
A: The manual you should read, learn the process and implement into your life. Refresh yourself with it when you need.
Q: How should I store my supplement?
A: Store in a cool dry place.
Still have a question for us?
If we haven’t answered your question, please feel free to contact us and we will be happy to assist
you. We may add your questions to here in the future to help others.